RESOLUTIONS SUPPORT INTERNATIONAL WELCOMES YOU

Making Business Work

Thanks for visiting my website. I am a professional IT & Telcoms Consultant, working in the industry for a number of years. Whatever changes you’re hoping to make or goals you’re trying to achieve, I’ll provide you with sound advice and guidance every step of the way. Take a look around and see all that I can do for you today.

My Services

THE CUTTING EDGE

I offer a variety of services to all of my customers, customised to fit their specific needs. Are you large corporation looking for a step-by-step plan of action? Or, are you are a small startup just beginning your business? No matter what your needs are, I am here to provide you guidance every step of the way. Take a look below to see what I can do for you.

PROJECT MANAGEMENT

EXPERT GUIDANCE

My customers are my number one priority, and I’ll go the extra mile to make sure they’re completely satisfied with my work. Have a specific project that requires professional attention? My services are designed to tackle even the most complex projects. I am very cost conscious and will source the best pricing for you

DATA AND VOICE CONNECTIVITY

THE PATH TO SUCCESS

This specific service is designed to analyse your current provision and provide a framework and project plan to deliver you a state of art application and control. I provide customised solutions to all of my clients, and am an extremely results-oriented professional. I will work with you throughout the entire decision-making process and guarantee success.

SUPPORT SYSTEMS

A COMPREHENSIVE APPROACH

You need to ensure you have the best and user friendly system/s to manage your business. System experience in Distribution, Sales, CRM, O365, PMS, Cloud Based Systems. I have a team of collaborators from different parts of the industry ready to deliver a solution that maximises your revenue generation and
profitability

 
Client Testimonials

I have worked with Phillip Turner and Resolutions Support International for nearly 10 years, primarily focussing on projects to deliver voice and data solutions to multi-tenanted office space.  Phillip’s knowledge of the industry is outstanding and his project management skills have ensured that all projects are efficiently run and delivered to full satisfaction.


Phillip is professional but friendly and a pleasure to work with.  I would highly recommend the value he adds to both customers and suppliers.”

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Dr Adam Case - Technical Director

Phillip's attention to detail and project management expertise makes for a successful partnership in the delivery of our data services.

Being a highly accomplished and technically competent individual allows for a professional and pleasurable working relationship. I fully trust Phillip to ensure services are delivered on time and within budget and outside of work always happy to enjoy a glass of wine and put the world to rights!

Chris Dudar -Business Development

“You helped us expand our brand to a level we never thought possible. Thank you, Resolutions Support International, for believing in us and pushing us forward. We really couldn’t have done it without you.”

ROBBIE WHITE

 
About

EXPERT ADVISER - PHILLIP TURNER

I have had extensive experience in automated systems, distribution and IT & Telecom systems and providing solutions to the hospitality and serviced office industries. I have a passion for technology and system usage, as well as a dedicated, detailed and enthusiastic working approach.

Hospitality experience was gained with working for Hilton International for nearly 20 years. Starting in operations covering Food & Beverage, Front Office and General Management across the UK for over 7 years. For the next 12 years I was managing Worldwide Distribution using Global Distribution Systems as well as developing sales & pricing systems for worldwide locations and interfacing booking agents. I was also responsible for the data management team of 30 as well as interfacing with Front Office Development, Senior Directors & Presidents and Vice Presidents, as well as the introduction of global pricing policies and strategy meetings.

As Director of Distribution, I was instrumental with the development and the re-engineering of the on-line hotel booking engine for Opodo. This involved the global management of hotel rates and the database management department and introduction of the merchant model and procurement of suppliers and management of interfacing systems. Extensive work and development of rate analysis and product positioning across multiple web sites

Service office experience has been with Regus as Director of Pricing and Yield Management for over 400 business centres worldwide. Responsible for the introduction of office optimisation and re structure of pricing and policies.  Creating management information and launch of the CRM system and project lead for the PMS and CRS. For 14 years I was 

Distribution Consultant with NewFlex  , with over 40 business centres across the UK, where I applied optimisation and re pricing of the offices which resulted in a restructured the product offering.

Development of the company original web site and interfacing into the sales system. Project lead for delivery of the new CRM system as well as the administrator and trainer of the system. 

Responsible for all of the IT & Telecoms provisions and operations ,

I have managed several migrations of the centres provisoins of telephony and IT; saving over £400k in 3 years through negotiations and re platform of services.

Introduction O365 with migration to Teams and SharePoint built for the company Intranet, anti-virus and inbound mail screening for removal of spam and virus. Introduction, delivery and development of the broadband management system to over 35 centres to enhance revenue potential gained for segmentation and pricing policies. Further information can be found at my LinkedIn profile -linkedin.com/in/phillip-turner-6886964       

 
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Contact Me

Have a particular challenge you’re trying to deal with? Contact me today and see what I can do for you.

We do not hold or use any customer data from this website.

 

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